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Link your custom domain

jifeng laaaink your custom domain

6 min read · Feb 13, 2026

Introduction

Connecting a custom domain is a crucial step to maximizing your brand’s visibility with Frevana. With your unique domain seamlessly linked, you unlock the full power of Frevana’s AI-driven platform, ensuring your brand stands out across top AI answer engines like ChatGPT, Gemini, and more.

In this guide, you’ll learn how to:

  • Set up and verify your custom domain with Frevana
  • Ensure your site is AI-friendly and optimized for visibility
  • Troubleshoot common domain connection issues
  • Track performance and make the most of Frevana’s automated workflows

By linking your custom domain, you make it easier for AI platforms to recognize, trust, and recommend your brand—helping you gain a competitive edge as customers increasingly turn to AI for purchasing decisions.
Estimated time to complete: 10–15 minutes

Before You Begin

  1. Make sure you own a domain name
    • Ensure you have already purchased a custom domain through a domain registrar such as GoDaddy, Namecheap, or Google Domains.
  2. Have access to your domain registrar account
    • Log in to the dashboard where you manage your domain. You’ll need to be able to update DNS records.
  3. Check your permissions
    • Confirm that your user account has permission to make domain and DNS changes. If you’re part of a team, you may need to request admin or technical access.
💡 Tip: Keep your domain registrar login details and account recovery options up to date for a smooth setup process.
⚠️ Warning: Domain changes can affect your website’s accessibility if entered incorrectly. Review each step before updating your DNS records.

Access Domain Settings

  1. Sign in to your hosting or website platform account
    • Go to the provider where you want to connect your domain (for example: Frevana).
  2. Navigate to domain settings
    • In the main dashboard, look for a section typically labeled “Domains,” “Custom Domains,” or “Site Settings.”
  3. Select the option to add or link a custom domain
    • This is usually found under a button or link named “Add Domain,” “Connect Domain,” or “Link Custom Domain.”
  4. Copy the record details provided
    • The platform will show you the required DNS records (A record, CNAME, etc.) necessary for connecting your domain.
💡 Tip: Carefully copy the exact values shown—any mistakes can prevent your site from connecting to your custom domain.
⚠️ Warning: Do not remove your existing DNS records yet, unless specifically instructed. You may need them until your new configuration is verified.

Update DNS Records

  1. Log in to your domain registrar account
    • Visit the website of the registrar where your custom domain is managed.
  2. Access the DNS or Domain Management area
    • Look for options like “DNS Management,” “Manage DNS,” or “Name Servers.”
  3. Locate the section to add or edit records
    • Here you’ll see existing DNS records such as A, CNAME, or MX records.
  4. Add or update the required records
    • Usually, you’ll need to:
    • A Record: Points your domain to the provided IP address.
      Example: 
      Type: A
Name/Host: @
Value: 123.123.123.123
TTL: 3600
    • CNAME Record: Directs subdomains (like www) to the platform’s URL.
      Example: 
      Type: CNAME
Name/Host: www
Value: yoursite.platform.com
TTL: 3600
  5. Enter the exact values shown in your website platform’s instructions.
💡 Tip: Some changes (especially new DNS entries) can take time to propagate across the internet.
⚠️ Warning: Double-check for typos in hostnames and IP addresses. Incorrect entries may break your site or email.

Verify Domain Connection

  1. Return to your website platform’s domain section
    • After updating your DNS, go back to the “Domains” or “Custom Domains” view in your website’s dashboard.
  2. Use the provided verification option
    • Most platforms have a “Verify,” “Check Connection,” or “Refresh” button—click it to start the automated check.
  3. Wait for verification
    • The platform will confirm if your DNS records are set correctly. A successful connection is often shown with a green indicator or a success message.
  4. If prompted, take additional actions
    • You may be asked to verify ownership by uploading a verification file or adding a TXT DNS record.
💡 Tip: DNS changes usually take a few minutes to several hours to fully propagate.
⚠️ Warning: Don’t disable or delete your temporary/old site or content until verification is complete and your new domain is live.

Common Issues and Solutions

DNS Propagation Delays

  1. Allow time for propagation
    • Changes to DNS settings may take up to 48 hours to fully take effect worldwide.
💡 Tip: You can check your DNS status with online tools like “whatsmydns.net” to see if updates are active globally.

Invalid Record Errors

  1. Double-check values
    • Ensure you’ve correctly entered all details (spelling, subdomain prefixes, record types).
  2. Remove duplicate or conflicting records
    • Conflicting A or CNAME records can prevent your domain from connecting properly.

Ownership Verification Failures

  1. Verify you’ve added all requested records
    • Some platforms require both a primary (A/CNAME) and a TXT verification record.
  2. Try clearing your browser cache and retry verification
    • Sometimes cached information can prevent successful verification.
⚠️ Warning: Incorrect DNS entries will cause connection failures. Always copy data exactly as displayed in your platform dashboard.

Next Steps

  1. Set up SSL (HTTPS)
    • Go to your website platform’s security settings to enable SSL, ensuring your domain is accessible securely.
  2. Test your website
    • Open your custom domain URL in a browser. Check that your site loads correctly, including subpages and resources.
  3. Redirect old URLs (if needed)
    • Use your platform’s URL redirect tools to forward traffic from previous addresses to your new custom domain.
  4. Monitor site performance
    • Check your domain connection and site analytics regularly to catch issues early and track improvements.
💡 Tip: Most platforms—like Frevana—have support or help chat, often visible as a messaging bubble in the lower-right corner of your dashboard, if you run into problems.
⚠️ Warning: Skipping SSL setup can leave your site vulnerable and untrusted by browsers—always secure your domain as a final step.

Conclusion

Congratulations! You’ve learned how to successfully link your custom domain, covering everything from updating your DNS records to verifying your connection. By following these steps, you’re now ready to showcase your site with a unique, professional address.

Next Steps

  • Secure your domain: Set up SSL/TLS to ensure your visitors' information is protected.
  • Configure redirects: Forward old or alternative URLs to your new custom domain for a smooth user experience.
  • Set up email: Connect a professional email address using your custom domain (e.g., yourname@yourdomain.com).
  • Monitor performance: Use analytics tools to track traffic and performance with your new domain.

Related Resources

Troubleshooting

  • DNS changes not appearing: DNS propagation can take up to 48 hours; clear your browser cache or check with DNS Checker.
  • Domain shows security warnings: Make sure your SSL/TLS certificate is active and properly installed.
  • Domain isn’t verifying: Double-check that your DNS records are entered exactly as provided, with no typos or extra spaces.
  • Site not loading: Ensure your web host settings are correct and there are no maintenance outages.

Keep going—you’re well on your way to making your website stand out! If you need more help, check out our help center or contact support.

*Guide Type: Other | Target Audience: All Levels*

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