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Core Features Guides

Core Features Guides

8 min read ·

Welcome to the beginner’s guide to your all-in-one platform for maximizing brand visibility in the era of AI-driven search. Whether you're new to AI Engine Optimization (AEO) or just getting started, this guide will help you quickly understand and leverage the key features to boost your brand's presence on platforms like ChatGPT, Gemini, and Amazon Rufus.

In this guide, you’ll learn how to:

  • Discover the questions real users ask AI and what drives brand selection
  • Monitor and measure your brand’s AI visibility in real time
  • Automate content creation that AI prefers and recommends
  • Analyze competitors and close content gaps across popular AI platforms

Mastering these core features empowers you to unlock new growth channels, get found when it matters most, and see measurable improvements—often within just 7–14 days.

Estimated time to complete: 15–20 minutes

Let’s get started and make your brand stand out in AI-powered answers!

Prerequisites

Before you begin using Frevana’s knowledge features, ensure you have the following in place:

  1. Create a Frevana Account
    • Visit the Frevana homepage.
    • In the top-right corner, click on Sign Up.
    • Fill in your details and complete registration.
    💡 Tip: Start with the 7-day free trial—no credit card is required.
  2. Choose the Appropriate Plan
    • Review the pricing plans: Starter, Professional, or Enterprise.
    • Click Start Free Trial under your chosen plan.
  3. Set Up Required Permissions
    • Log in to your dashboard.
    • Navigate to Settings from the side menu.
    • Check that you have administrative rights or have been granted access to use knowledge features.
    ⚠️ Warning: Without the correct permissions, you may not be able to create or organize knowledge content.
  4. Familiarize Yourself with Core Terms
    • Awareness of concepts such as AEO (AI Engine Optimization), AI visibility, and prompts is helpful.
    💡 Tip: Explore Frevana’s FAQ and introductory guides for terminology explanations.

Accessing Knowledge Features

To locate and launch Frevana’s core knowledge tools:

  1. Log In to Your Frevana Dashboard
    • Enter your username and password at the login page.
  2. Find the Navigation Panel
    • On the left side of your dashboard, you’ll see a vertical panel with labeled sections including Solutions, Articles, Case Studies, and more.
  3. Access Core Knowledge Tools
    • Click on Articles to manage written content.
    • Open Solutions or Case Studies to review use scenarios and best practices.
    • For AI workflow tools, look for icons labeled with features like User Prompt Research, Customer Scenario Strategist, and AEO Content Advisor.
  4. Explore the AI-Powered Agents & Workflow Section
    • Scroll through the dashboard main area to see tiles representing agents like AEO Article Writer, Product Landing Page Maker, and others.
    💡 Tip: Hovering over a feature or agent provides a short description of its purpose.

Creating and Organizing Knowledge Content

Easily add, categorize, and structure new information in Frevana.

Creating New Knowledge Content

  1. Go to Articles or Solutions
    • From the navigation panel, click on Articles or Solutions depending on your content type.
  2. Initiate Content Creation
    • Locate the + Create New or Add Article button, usually at the top-right of the section.
  3. Fill in Content Details
    • Enter a clear title, summary, and main content.
    • Use the rich text editor for formatting as needed.

    Example Article Format

    # Example Article Title
Short summary of the topic.

## Main Content
Provide actionable guidance, supported by real-world data or examples.
  4. Leverage AI-Powered Tools
    • Use the AEO Article Writer for automated drafting. Input your topic, relevant keywords, and guidelines.
    • Click Generate and review the suggested draft.

Organizing Content

  1. Categorize Your Articles and Solutions
    • Assign each entry to a category from the dropdown menu (e.g., Strategy, Case Studies, Tutorials).
  2. Tag Content for Easy Retrieval
    • Add tags (like “AEO,” “Brand Visibility,” or “Prompt Research”) in the designated tags box before saving.
  3. Save and Publish
    • Click Save to store as a draft or Publish to make the content accessible to your team.
    💡 Tip: Maintain a consistent naming and tagging convention to streamline future search and organization.

Searching and Retrieving Information

Efficiently find stored knowledge using Frevana’s search and filter options:

  1. Locate the Search Bar
    • At the top of the Articles, Solutions, or main dashboard section, find the search input labeled “Search articles, prompts, or keywords.”
  2. Enter Your Query
    • Type a relevant keyword, phrase, or tag.
  3. Use Advanced Filters
    • Apply filters such as category, publication date, author, or content type from dropdown menus nearby.
  4. Refine Results
    • Sort your results by most recent, relevance, or popularity using options above the list.
  5. Access Content
    • Click the article or solution title in the results to open and view the full entry.
    💡 Tip: For better results, use specific keywords or combine tags (e.g., “AEO + visibility”).
    ⚠️ Warning: If you get no results, double-check spelling or widen your search criteria.

Sharing and Collaborating on Knowledge

Promote teamwork and distribute knowledge across your organization:

  1. Open the Desired Content
    • Navigate to the specific article, solution, or case study you wish to share.
  2. Use the Share Option
    • In the upper-right area of the content page, click the Share or Copy Link button.
  3. Set Permissions
    • Choose sharing options, such as “View only,” “Comment,” or “Edit,” depending on recipient roles.
  4. Invite Collaborators
    • Enter email addresses or select team members from a list to send invites.
  5. Track Collaborator Activity
    • In the Collaboration or Activity tab, review who has accessed, edited, or commented on the content.
    💡 Tip: Enable notifications for updates or comments to facilitate timely collaboration.

Troubleshooting Common Issues

If you encounter problems when using Frevana’s knowledge features, try these steps:

Missing Content

  • Ensure you are in the correct workspace or product view.
  • Check filters and search settings; clear them to broaden results.

Access Errors

  • Confirm your account has proper permissions in the Settings section.
  • If you see an “Access Denied” message, contact your account administrator.

Issues with Content Creation or Publishing

  • Make sure required fields (title, content, category) are filled.
  • Refresh your browser or log out and back in if saving fails.

Automated Tools Not Responding

  • Check your internet connection.
  • Ensure your monthly credit limit (visible at the top of the dashboard) is not exceeded.
⚠️ Warning: If technical issues persist, use the “Chat with Sales” or “Support” link at the bottom of the dashboard for direct assistance.

Conclusion and Next Steps

Now that you’ve learned how to access, create, organize, search, and share knowledge within Frevana, you’re equipped to maximize your brand’s AI visibility and streamline collaboration.

Recommended Next Actions:

  • Explore the full range of AI-powered agents like Customer Scenario Strategist and Brand Preference Analyst for advanced insights.
  • Review the FAQ and knowledge articles for deeper feature learning.
  • Join a personalized demo or reach out to support if you need tailored guidance.

Continue building your brand’s trusted knowledge foundation and take advantage of Frevana’s automated solutions to stay ahead in the AI-driven landscape!

Additional Information

Next Steps

  • Put your knowledge into practice by exploring each feature in your own environment.
  • Review the documentation or FAQs for advanced tips and best practices.
  • Share your experiences or ask questions in the user community forums.
  • Stay updated by checking for new feature releases or updates regularly.

Related Resources

  • Advanced Feature Integration Guide
  • Getting Started with Your Platform/Tool
  • Best Practices for Core Feature Usage

Troubleshooting

  • Feature not appearing: Make sure your application or platform is updated to the latest version.
  • Unexpected behavior: Double-check your settings and ensure you followed each step in the guide.
  • Performance issues: Try restarting the application or clearing cache/history.
  • Conflicting features: Review compatibility notes in the documentation to ensure there are no known conflicts with other tools or plugins.

Remember, mastery takes practice—refer back to this guide whenever you need a refresher! If you're stuck, don't hesitate to reach out to support or the community for help. Happy exploring!

Guide Type: Feature Deep Dive | Target Audience: Beginner - New to the product

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