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Core Features Guides

Core Features Guides

8 min read ·

For Frevana Beginners

Welcome to your first steps with Frevana, the platform designed to maximize your brand’s visibility across today’s leading AI answer engines like ChatGPT, Gemini, and Amazon Rufus. This guide introduces Frevana’s essential features—built to help you launch your AI-powered AEO (AI Engine Optimization) strategy with ease and confidence.

In this guide, you’ll learn how to:

  • Research and understand what customers ask AI about your brand and industry
  • Monitor real-time AI visibility across major AI platforms
  • Create AI-optimized content and landing pages automatically
  • Analyze competitors and identify what drives brand preference in AI results

Mastering these features means your brand will show up where customers are now making decisions: inside AI-powered answers. Whether you’re starting from scratch or shifting from SEO to AEO, Frevana empowers you to win new growth channels with minimal effort.

Estimated time to complete: 15–20 minutes

Prerequisites

Before getting started with Frevana, you'll need the following:

  1. Basic Familiarity with Web Interfaces
    • You should be comfortable navigating web dashboards and using basic search and filtering tools.
  2. A Frevana Account
    • Go to the Frevana homepage.
    • In the upper-right corner, look for the “Sign Up” button.
    • Click “Sign Up” and fill in the required information (such as your name, email, and password).
    • Follow the prompts to verify your email address if required.
  3. Understanding Your Brand’s Online Presence
    • Gather key URLs for your product, Amazon listings (if relevant), and any branding assets you’ll want to monitor.
💡 Tip: Take advantage of Frevana’s 7-day free trial to get started without a credit card.

Exploring the Knowledge Base

Frevana’s knowledge base centralizes resources like feature guides, articles, FAQs, and more to help you maximize your use of the platform.

Accessing the Knowledge Base

  1. Log in to your Frevana dashboard.
  2. In the primary navigation menu on the left, find and click “Knowledge Base.”
  3. The main content area displays a list of categories such as “Getting Started,” “Solutions,” and “Case Studies.”
💡 Tip: Use the search bar at the top of the Knowledge Base to quickly find specific topics.

Searching for Topics

  1. In the search bar at the top, type keywords related to your query (e.g., "AEO agent," "AI visibility").
  2. Press Enter. The Knowledge Base displays matching articles and resources.
  3. Click on a result to view the full article in the content pane.

Navigating Articles

  1. Articles are organized with a clear heading and section structure.
  2. Use the table of contents (typically on the left or top of the article view) to jump to specific sections.
  3. Key features are often highlighted with callout icons or boxes in the content pane.
⚠️ Warning: Avoid refreshing the browser while reading an article to prevent losing your place.

Creating and Managing Knowledge Entries

Keeping your team’s information up to date is easy with Frevana’s user-friendly tools.

Adding a New Entry

  1. From the Knowledge Base section, locate the “Add Entry” or “New Article” button (usually in the top-right corner).
  2. Click the button to open the new knowledge entry editor.
  3. Enter a title for your entry, such as “How to Monitor Brand Visibility.”
  4. Write the main content in the editor, using headings and bullet points for clarity.
## How to Monitor Brand Visibility

1. Go to the Dashboard.
2. Click on “AI Visibility Monitoring.”
3. Review your visibility metrics by platform.
  1. Click “Save” or “Publish” to add your entry to the knowledge base.

Editing an Existing Entry

  1. Find the desired article in the Knowledge Base list.
  2. Hover over the article title to reveal action icons like “Edit” or “More Options.”
  3. Click “Edit,” update your content, and click “Save.”

Applying Tags and Categories

  1. When creating or editing an entry, look for the “Tags” or “Categories” section in the editor sidebar.
  2. Select existing tags or create new ones relevant to the entry topic (e.g., “AEO,” “Brand Monitoring”).
  3. Save your changes. Tagged entries are easier to find later.
💡 Tip: Use specific tags for each entry to improve searchability and organization.

Sharing and Collaborating on Knowledge

Frevana offers simple tools for working with your team.

Sharing Knowledge Entries

  1. Open the knowledge entry you want to share.
  2. Locate the “Share” button at the top of the article.
  3. Click “Share” to copy a link or invite specific users via email.

Setting Permissions

  1. In the sharing panel, set user or group access as “View,” “Comment,” or “Edit” by selecting from the permissions dropdown.
  2. Click “Send” or “Save” to update sharing settings.
⚠️ Warning: Grant “Edit” access only to trusted contributors to prevent accidental content changes.

Collaborating Through Comments or Edits

  1. When reading an entry, find the comments section at the bottom or in the sidebar.
  2. Type your comment and click “Post.” Team members will see your feedback.
  3. For collaborative editing, use the “Edit” access as described above.
💡 Tip: Use comments to suggest improvements without changing the original content.

Troubleshooting Common Issues

Here are solutions for frequent beginner questions and problems:

Can’t Sign In

  1. Double-check your email and password.
  2. Use the “Forgot Password?” link below the login form to reset your password.

Missing Knowledge Base Entries

  1. Refresh the Knowledge Base section to reload content.
  2. Check your permissions—ensure you have access to the missing category or entry.

Trouble Collaborating

  1. Confirm you and collaborators have the required permissions for the entry.
  2. Ask your team admin to adjust access in the sharing settings if needed.
💡 Tip: For technical problems, use the live chat feature in the lower-right corner of the dashboard for fast support.

Conclusion and Next Steps

You’ve learned how to navigate Frevana’s knowledge resources, manage team entries, and collaborate for greater AI visibility. To deepen your expertise:

  • Explore the full “Solutions” and “Case Study” sections in the Knowledge Base.
  • Try advanced features such as the AI Visibility Monitoring dashboard and automated AEO content generation workflows.
  • Schedule a personalized demo with the Frevana team for expert guidance tailored to your brand’s needs.

Repeat these steps regularly to ensure your brand remains visible and influential across leading AI platforms.

Conclusion

In this guide, we explored the core features in detail, breaking down their key functionalities and how to use them effectively. You should now have a solid understanding of how these features can streamline your workflow and enhance your experience.

Next Steps

  • Try out each core feature hands-on in your project or workspace.
  • Join discussions in our community forum to share tips and learn from others.
  • Review our feature update logs to stay informed on the latest enhancements.
  • Provide feedback to help shape future core features.

Related Resources

Troubleshooting

  • Feature not appearing: Check if you’re on the latest software version and updates are installed.
  • Unexpected errors: Restart the application and clear your cache, then try again.
  • Settings not saving: Ensure you have the proper permissions or try adjusting settings while logged in as an admin.
  • Slow performance: Close unnecessary background apps and verify your internet connection.

Need more help? Reach out via our support page—we’re here to help you succeed!

Guide Type: Feature Deep Dive | Target Audience: Beginner - New to the product

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