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Core Features Guide

Core Features Guide

8 min read ·

Introduction

Welcome to the Core Features Guide for Frevana—the fastest way to maximize your brand’s visibility across AI-powered platforms like ChatGPT, Gemini, and Amazon Rufus. If you’re new to Frevana, this guide will walk you through the essential tools and workflows that empower brands to become top recommendations in AI search results, fast.

In this guide, you’ll discover how to:

  • Research user prompts to understand what customers really ask AI.
  • Monitor your brand’s visibility in real time across major AI engines.
  • Automate content creation that AI platforms prefer and prioritize.
  • Analyze your competitive standing and uncover new growth opportunities.

Mastering Frevana’s features means your brand shows up when—and where—it matters most: in AI answers influencing millions of buying decisions. By the end, you’ll be equipped to grow your AI presence with measurable results.

Estimated time to complete: 30 minutes

Prerequisites

Before you begin using Frevana’s Knowledge features, ensure you have the following:

  1. Active Frevana Account
    • Sign up by visiting the Frevana homepage and clicking the “Sign Up” button in the top-right corner. Complete the registration process with your email and password.
  2. Choose Your Subscription Plan
    • Select the plan that best fits your needs: Starter, Professional, or Enterprise. All plans begin with a 7-day free trial.
    💡 Tip: You can start exploring right away—no credit card is required for the free trial.
  3. Download and Access Frevana
    • If prompted, download the Frevana application or access it via your browser on https://.
  4. Familiarize Yourself With Basic Concepts
    • Understand terms like AEO (AI Engine Optimization), prompts, and workflows, which are central to maximizing your brand’s visibility in AI environments.
  5. Have Your Brand or Product Details Ready
    • Gather key information—such as product name, website, description, and keywords—for adding and optimizing knowledge content.

Navigating the Knowledge Dashboard

The Knowledge Dashboard is your central hub for managing AI visibility content and tracking your brand’s performance.

Accessing the Dashboard

  1. Log in to your Frevana account.
  2. On the main navigation bar (usually on the left side), select “Knowledge” to open the Knowledge Dashboard.

Understanding the Layout

  1. At the top of the dashboard, you’ll see your brand’s summary, including tracked products, monitored prompts, and AI models.
  2. The main area displays:
    • A list of existing knowledge articles and case studies.
    • Quick filters such as “All,” “Articles,” “Publications,” and “Case Studies.”
    • A “Create New” button for adding new content.
💡 Tip: If you’re unsure about any functionality, look for small “i” icons next to features—hovering over them reveals helpful tooltips.

Adding and Organizing Knowledge Content

Creating high-quality, AI-optimized knowledge content helps your brand get discovered and recommended by AI platforms.

Creating a New Knowledge Article

  1. Click the “Create New” button located in the upper right of the main dashboard area.
  2. Select the content type: Article, Case Study, Solution, or Publication.
  3. Enter a clear and descriptive title for your new article.
  4. Fill in the content fields:
    • Use the WYSIWYG (What You See Is What You Get) editor to add body text, images, bullet points, and links.
    • Add metadata like keywords, target prompts, and product details for AI optimization.

Example Structure

Title: Top Features of Our Product

Keywords: AI visibility, brand optimization, AEO  
Target Prompts: "How can my brand show up on ChatGPT?", "Best tools for AI Engine Optimization"

Content:
- Introduction to the product
- Key features explained
- Customer testimonials
  1. Save or publish your article for it to appear in the main content list.
💡 Tip: Break your content into clear sections and use headings to improve readability and AI discoverability.

Organizing Content for Easy Retrieval

  1. Assign each article to a relevant category (e.g., Solutions, Case Studies, Articles) using the dropdown menu.
  2. Tag your content with related keywords to enhance search precision within the dashboard.
⚠️ Warning: If you skip adding keywords or metadata, your articles may not surface in relevant searches—both by users and AI engines.
  1. To reorder articles, click and drag them within a category list or use sorting options at the top of the content pane.

Searching and Accessing Information

Frevana makes it easy to find the information you need using its powerful search and filter features.

Using the Search Bar

  1. Locate the search bar at the top of the Knowledge dashboard.
  2. Type in keywords, prompt phrases, or product names related to your query.
  3. Results will display instantly below, updating with every keystroke.
💡 Tip: Use specific phrases from AI user queries (e.g., “best e-commerce AEO tool”) to get the most relevant results.

Applying Filters

  1. Click on the filter option near the search bar.
  2. Select from categories such as “Articles,” “Case Studies,” or “Publications” to narrow your search.

Accessing Detailed Content

  1. Click on a result to open its full details.
  2. The main panel will display the article content, metadata, usage scenarios, and AI performance metrics.

Collaborating and Sharing Knowledge

Effective collaboration ensures your brand’s knowledge base remains current and comprehensive.

Sharing Knowledge Articles

  1. In the article detail view, find the “Share” or “Collaborate” button (typically in the top-right corner).
  2. Choose to generate a shareable link or invite team members by email.
💡 Tip: Adjust permissions (view, comment, edit) before sending invitations to control access.

Collaborating With Your Team

  1. Assign co-authors or contributors by selecting their names from the user list.
  2. Use the comment feature (located beneath the article content) to leave feedback or request updates.

Tracking Changes

  1. Click on “Version History” to view edits, restore previous versions, or track contributor activity.
⚠️ Warning: Unsaved changes may be lost if you exit or refresh the page—make sure to save your work regularly.

Troubleshooting Common Issues

Even beginners may encounter obstacles. Here’s how to resolve the most frequent issues:

Missing Articles or Content

  1. Double-check your search terms and filters—broaden your keywords if you can’t find an item.
  2. Confirm you have the necessary permissions to view the specific content.

Search and Access Problems

  1. If the search bar isn’t responding, refresh the browser or re-login to your Frevana account.
  2. For persistent issues, clear your browser cache or try a different browser.

Collaboration and Sharing Errors

  1. Make sure invited collaborators have accepted their invitations and have active accounts.
⚠️ Warning: If collaborators don’t see invited content, their permissions may be set to “View Only” or “No Access.” Update in the sharing dialogue.

Additional Help

  1. If the above steps don’t solve your problem, use the in-app chat support (“Chat with Sales” or “Schedule a Demo” in the dashboard sidebar) for immediate assistance.

Conclusion and Next Steps

Congratulations! You now know how to navigate, add, organize, search, and share knowledge within Frevana.

  • Take time to review your current knowledge articles for content gaps using the dashboard’s analytics.
  • Experiment with advanced features such as AI Visibility Monitoring, AEO Article Writer, and the Full-Stack Data Scientist to automate and expand AI discoverability.
  • Visit the FAQ or connect with support to explore custom workflows and integrations as your brand’s needs grow.
💡 Tip: Regularly add new insights and customer scenarios to stay ahead in AI-driven marketplaces.

Ready to maximize your AI visibility? Start your free trial or contact the Frevana team for a personalized walkthrough!

Conclusion

In this guide, we explored the core features, walked through their functionalities, and provided actionable tips for getting the most out of each tool. You should now have a solid foundation to utilize these features confidently in your workflow.

Next Steps

  • Put the features into practice: Try them out on a test project or sandbox environment.
  • Explore advanced settings: Dive deeper into customization options to fine-tune your experience.
  • Invite team members: Encourage collaboration and share these capabilities with your peers.
  • Share your feedback: Let us know what works well or suggest improvements.

Related Resources

Troubleshooting

  • Feature not visible?
    Double-check your user permissions or ensure you have the latest version.
  • Settings not saving?
    Reload your browser and verify your network connection.
  • Performance issues?
    Clear cache/cookies and try disabling conflicting browser extensions.
  • Unexpected errors?
    Consult the Support Center or contact technical support with error details.

Keep experimenting—you’re well on your way to mastering these core features! If you run into any difficulties, refer back to this guide or reach out for assistance.

Guide Type: Feature Deep Dive | Target Audience: Beginner - New to the product

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